Order Policy:

Orders must be placed by Friday @ 9:00 am for Sunday or Monday delivery. Subscriptions offer the best value. Subscriptions are billed on a weekly basis and can be canceled anytime before your next renewal date.

Deliveries:

We currently deliver anywhere in Orange County, CA - Los Angeles County - & San Diego County.

Dietary Restrictions:

Nutrition by Cass meals are nutrition and chef created to support a healthy and active lifestyle. We are 100% GLUTEN FREE & DAIRY FREE. At this time we cannot accommodate ingredient substitutions. If you have a food allergy or any questions related to dietary restrictions please CONTACT US: info@nutritionbycass.com

One-Time Order Policy: we are more than happy to refund any orders canceled before Friday @ 9:00 am PST. Cancellation requests received after that time cannot be accommodated, your card will be charged, and there will be no refunds.

Subscription Policy:

By subscribing to our services, you agree to follow the terms and conditions of our subscription policy. Subscriptions are available for a specified duration, in our case weekly as mentioned in the sign up process. The subscription automatically renews every week unless canceled by the subscriber before the next renewal date.

Cancellation Policy:

Weekly Subscriptions: When you sign up for our weekly meal plans, you will be billed each week. You may cancel your weekly meal plan anytime before your subscription renewal. To make a change or cancel, please log into your account and visit your dashboard. Cancellation requests and changes received after your renewal has processed cannot be accommodated and your card will be charged. No refunds or changes.

Refund Policy:

No refunds will be provided after subscriptions are processed and/or orders are closed at 9:00 am every Friday.

We have a new menu every week. Our menu’s consist of Breakfast & Snack Items, Main Entree’s, Basics, & By The Pound options. More to come soon!

The cost of our service varies on the plan you decide to sign up for. Our meals vary from $15-$19 per meal. Keep in mind we are gluten free, dairy free, seed oil free and purchase organic whenever we can!

Delivery fee’s range anywhere from $4-$35 depending on location (LA deliveries or further are usually the only deliveries that are $30-$35). We are working to improve these fee’s day by day.

Every Sunday & Monday. Your delivery time will vary between a window of 9am-4pm PST. You will be able to track your driver via live updates once your delivery is scheduled.

Unfortunately, no, we are unable to offer pickups at this time.

If you are on subscription, your subscription will be charged every Friday upon our cut off at 9:00 am PST.

Yes! You can pause your subscription at any time as long as it is done before our order cut off at 9:00 am PST.

Meals range from 300-600 calories depending on your selections. All of our meals are HIGH PROTEIN.

We are not 100% organic. However, whenever we have access to organic product we are. We source locally and use premium grade product. All of our protein is 100% hormone free & wild caught.

We recommend eating your meals in 5-7 days for best taste and quality. We always recommend eating anything with seafood earlier in rotation.

Yes, you can, but we recommended consuming fresh. Food loses nutritional value and quality when frozen. We do not use any preservative and our meals are meant to be consumed on a week to week basis. Try our subscripton!

Yes, please email us at info@nutritionbycass.com for any catering inquiry.